Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal.
Can I cancel or modify my order after it has been placed?
Orders can typically be canceled or modified within 24 hours of placement. Please contact our customer support team as soon as possible if you need to make any changes to your order.
How long will it take for my order to arrive?
Orders are typically processed within 2-3 business days. Once shipped, delivery times vary depending on your location and selected shipping method. You can track your order using the provided tracking number.
What is your return policy?
We offer a 30-day return policy for eligible items. If you're not satisfied with your purchase, simply return it within 30 days for a full refund or exchange. Please note that personalized or custom-made items may not be eligible for return.
What if my order arrives damaged or defective?
If you receive a damaged or defective item, please contact our customer support team within 30 days of receiving your order. We will work with you to resolve the issue and provide a replacement or refund as necessary.
How can I contact customer support?
Our customer support team is available via email at info@bmoutfit.com. We're here to assist you with any questions or concerns you may have.